At Crosscut, we are dedicated to protecting your privacy and handling your personal data responsibly, in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Information We Collect

Personal Information:

We collect details such as your name, contact information, and billing/shipping address when you place an order or communicate with us.

Financial Information:

We collect your selected payment method to process your order securely. Please note that we do not store credit/debit card details on our servers.

Order Details:

Includes product selections, preferences, and your transaction history, helping us fulfill and personalize your shopping experience.

Technical Data:

We collect your IP address, browser type, device information, and browsing behavior through cookies and analytics tools to enhance website performance.

Purpose of Collection

Order Fulfillment:

To process transactions, confirm orders, arrange deliveries, and offer post-sale support.

Customer Communication:

To respond to inquiries, send order updates, and provide relevant support.

Service Improvement:

To analyze website usage and improve functionality, content, and overall customer experience.

Legal Compliance:

To comply with applicable legal obligations and regulatory requirements.

Data Protection Measures

Secure Infrastructure:

Your data is stored on secure servers with restricted access and robust authentication protocols.

Safe Transactions:

All payments are processed through RBI-compliant third-party payment gateways ensuring encrypted and secure transactions.

Preventive Safeguards:

We implement physical, digital, and administrative safeguards to minimize risks of unauthorized access or misuse.

Disclosure of Information

We do not sell or rent your personal information. Your data may be shared only with:

• Trusted payment processing partners
• Logistics and delivery service providers
• Government agencies or legal bodies if required by law

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or request restrictions on how we process your data.

You can opt out of promotional communications at any time by contacting us.

Cookies Policy

Our website uses cookies to provide a better browsing experience and analyze site traffic. You may modify your browser settings to disable cookies if preferred.